Widerrufsrecht

Returns & Exchanges

We want you to be completely satisfied with every purchase at Sauerpark Beach Shop of Designing Concepts Sarl. We make every effort to offer you outstanding quality, value for money and excellent service. If you wish to return or exchange an article, or if you have decided not to keep it, please return the items to us within 14 calendar days, in their original packaging with the label. If appropriate, we will exchange the item or items or refund the cost price. All goods must be returned in new and unused condition, together with a copy of your original delivery note. The customer is responsible for the return of the goods and its costs.

If you wish to return an item because it is damaged, please send us immediately after reception of the damaged goods an email to contact@sauerpark-beach.lu, with pictures and a description of the damage. Then return the damaged goods in their original packaging, together with a printed version of the email, within 1 day after reception. If appropriate, we will exchange the item or items or refund the full cost price.